Support Center
We're here to help! Find answers to common questions or get in touch with our support team.
Frequently Asked Questions
How do I get started?
Simply create a free account, purchase credits, and start using our AI tools. Check out our Student Guide for detailed instructions.
What payment methods do you accept?
We accept mobile money (M-Pesa, Airtel Money, TigoPesa) and other local payment methods. See our Payment Methods page for details.
How do credits work?
Credits are used to access our AI tools. Different tools require different amounts of credits. You can purchase credits anytime and they never expire.
Is my data secure?
Yes! We use industry-standard encryption and never share your assignments or personal information with third parties. See our Privacy Policy for details.
Can I get a refund?
Yes, we offer refunds for unused credits within 30 days of purchase. See our Refund Policy for complete details.